Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


Your satisfaction is our number one goal! However, we understand that there may be times an item needs to be returned/exchanged.

No worries! Returns are excepted for STORE CREDIT ONLY within 30 days from your delivery date. We currently do not offer refunds on any items. A store credit amount will equal to your total minus the shipping cost within 5 days after your returned items have been inspected. Exchanges can only be made up to 30 days from the delivery date. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you!

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

You can return/exchange your item(s) by going to:

Return/Exchange Portal.

 

Please be advised that the return shipping fee is the responsibility of the customer. We do not provide return shipping labels.

TO BE ELIGIBLE FOR A RETURN YOUR ITEMS MUST BE:

1. In the same condition that you received it, unworn or unused with tags, and in its original packaging.

2. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@aplombstyles.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@aplombstyles.com.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved for store credit or not. If approved, you’ll be automatically notified of the store credit amount.

 

IN ORDER TO HONOR ANY STORE CREDIT: All returned items must be in new conditions with all tags attached. If the item is not returned in new condition, your credit will not be issued. 

Acceptable Conditions: 

  • Items must be returned unworn, unwashed, without damages, and unused with tags attached.
  • No visible makeup, stains or deodorant on items.
  • No rips, tares, or missing pieces.

 

The following items are excluded and cannot be returned:

  • Free gifts or promotional items

  • Items marked FINAL SALE

  • Discounted, sale, and/or clearance items

  • Sunglasses

  • Bodysuits

  • Swimwear /Cover-ups

  • Lingerie

  • Visibly Worn items

  • Select White Items

  • Items outside of policy window

 

Please ensure that your address is correct when you place your order. In the event that your order is returned to us as undelivered there will be a 10% restocking fee deducted from your refund. If we issue a refund, it will be minus the restocking fee and the shipping cost.

 By completing a purchase with Aplomb Styles, LLC you are agreeing to our full return policy.

For any questions, please send us an email at info@aplombstyles.com.